Innovative supply concepts

Healthcare

Healthcare is a global growth market shaped by changing demographics. An ageing population means the number of patients with chronic respiratory conditions, in particular, continues to rise – and with it the need for medical care and support services. Greater emphasis on patient care in settings other than hospitals, the advantages of advanced modern medical technology and rising prosperity especially in Asia are also generating ever-growing demand for healthcare.

Linde is a leading gases company in the respiratory healthcare segment. As a trusted partner to patients, doctors and other healthcare professionals, the company provides products and service offerings that extend far beyond medical gases.

Linde maintains a strong focus on innovation, steadily enhancing its offerings to add value for its customers. Recent examples include the LIV® IQ valve to further simplify the delivery and safety of mobile oxygen therapy.

Integrated care path

Linde Healthcare is a global leader specialising along an integrated respiratory care path. It combines pharmaceutical gases, medical devices, services and clinical care into solutions with the patient in mind. Linde’s products and services make a difference in the lives of patients and to healthcare partners in the care continuum from hospital to home. Linde Healthcare is active in more than 60 countries worldwide.

Linde supplies around 20,000 hospitals and healthcare facilities around the world, including the Hong Kong Baptist Hospital. (Photo)

Linde supplies around 20,000 hospitals and healthcare facilities around the world, including the Hong Kong Baptist Hospital.

Linde’s latest innovation is the LIV® IQ – a valve with a smart display showing the remaining gas content in the mobile gas cylinder at the set flow rate.” (Photo)

Linde’s latest innovation is LIV® IQ – a valve with a smart display showing the remaining gas content in the mobile gas cylinder at the set flow rate.

Linde currently supplies around 20,000 hospitals and healthcare facilities with medical gases such as oxygen and nitrous oxide, as well as with gas therapies, which are a combination of pharmaceutical gases, medical devices and related services. The company also provides a complete range of equipment and services for safe and efficient delivery of medical gases to patients within its QI Services portfolio.

Linde’s innovative REMEO® programme is specifically designed for long-term ventilated patients who no longer require an acute hospital stay but are not yet well enough to return home. REMEO® centres are staffed exclusively by specially trained personnel, with equally high medical standards as in a hospital setting. Thus REMEO® bridges the gap between a patient’s stay in hospital and their own home. At the same time, this intermediate care offering eases the strain on healthcare budgets.

Linde’s homecare offering focuses on the delivery of medical gases and therapies to patients with respiratory conditions in non-clinical settings. Here, Linde provides respiratory care offerings such as oxygen therapy and sleep therapy. The company serves approximately 1.5 million homecare patients around the world.

Building on the company’s size and international presence, Linde Healthcare is strengthening its cost leadership – for instance by bundling its global purchasing activities. The company is the world’s leading buyer of oxygen masks and oxygen concentrators, for example. Reliable, cost-efficient offerings will continue to underpin Linde’s competitive edge. Complementing this offering, the company actively promotes know-how sharing across the organisation and the adoption of best practices in the regional markets.

Using LIV® IQ frees up more time for nursing staff to devote to patient care. (Photo)

Using LIV® IQ frees up more time for nursing staff to devote to patient care.

The innovative supply system for mobile oxygen cylinders helps to increases patient safety. (Photo)

The innovative supply system for mobile oxygen cylinders helps to increase patient safety.

“Linde’s offerings help to increase patient safety”

Geoffrey Lau, Manager of a large Hong Kong hospital, explains what he is looking for in a medical gas partner and why his hospital has chosen to partner with Linde for over 30 years.

Choose a question

Mr Lau, you opted to use Linde’s services for your hospital’s mobile oxygen supply – what were your reasons for that?
A

Linde has been a trusted partner of ours for over 30 years now. A strong customer focus, ease of use and reliability are key success factors for us. Plus Linde is a company that comes up with innovative ideas and is constantly enhancing its offerings.

Could you give us an example?
A

When I look at the whole management side of our gas supply – all the logistics – I see how much has advanced in recent years. Linde really relieves us of routine tasks, leaving us free to focus on our core activities. All of which are good reasons to continue our established partnership.

One of Linde’s most recent developments is LIV® IQ, a system for mobile oxygen cylinders. What benefits does this product offer in your daily work?
A

Well, LIV® IQ lets us see exactly how much oxygen is left in a cylinder at any given time, so we always know how much longer it will last. That makes it easier for us to manage our cylinder gases. It also saves time for our nursing staff, who are then free to focus on patient care.

Which, of course, is what it all comes down to …
A

That’s right. But the patients also benefit directly from LIV® IQ, for instance from the integrated warning system. If the gas flow is blocked, say, visual and acoustic signals alert our staff – and the same if the oxygen drops below a certain level. So altogether, LIV® IQ significantly increases patient safety.

What is the impact of this type of innovation on hospital costs?
A

Very positive. With LIV® IQ, we can manage our oxygen cylinder assets a lot more cost-effectively now.

Geoffrey Lau, Administration Manager, Hong Kong Baptist Hospital. (Photo)

Geoffrey Lau, Administration Manager, Hong Kong Baptist Hospital.

LIV® IQ – safety first with digital display

LIV® IQ – safety first with digital display (graphic)

Protecting the safety of patients and ensuring convenient operation for medical staff are top priorities when it comes to healthcare products. LIV® IQ is Linde’s latest innovation in the healthcare segment, enhancing its range of mobile oxygen cylinders. The solution replaces the mechanical pressure gauge (manometer) built into the valve with an LCD screen and adds various useful functions. LIV® IQ tells the operator at a glance how much gas is left in the cylinder and how long the oxygen will last. It also constantly compares the oxygen actually reaching the patient with the set flow rate. If the flow becomes blocked, a visual and acoustic alert warns medical staff, who can take immediate action. And if the oxygen reserve falls below a defined threshold, LIV® IQ also emits warning signals. With these innovations, Linde is improving the quality of patient care while supporting safe mobile oxygen delivery in daily clinical workflows.